Privacy Policy

Privacy Policy

Chain Care Lifting Services Ltd. with registered address: 3A Hill Road, Ballinaskeagh, Banbridge, County Down, BT32 5EH is the owner and manager of the website and domain:

Here at Chain Care Lifting Services Ltd, we understand that your privacy is important and promise to treat any personal information you provide us as confidential and will only be used and recorded in accordance with the General Data Protection Regulation and Data Protection Act 1998. We will never mistreat any information and will never sell any information about you to any other party.

This privacy policy establishes the terms and conditions under which Chain Care Lifting Services Ltd processes the personal data that you provide us when using our website.

Please refer also to our Cookie Policy, which forms part of this Privacy Policy.

This policy covers the following:
What personal data we collect and why we collect it
How we use your personal information
Disclosure of your personal information and where we send it
How long we retain your data
What rights you have over your data
How we protect and store your data
Changes to our privacy policy
How to contact us

1. What personal data we collect and why we collect it

The information that Chain Care Lifting Services Ltd collects and stores relating to you is primarily used to enable us to provide our services to you. We collect information from you when you use our online contact forms, send us an email, call us and express an interest in our services and products through our website and other communication forms.

The details you provide may include your name, phone number, email address and any other information you disclose through your message on our contact form, what whatever you have stated in your email or call to us. We will only use this information to fulfill your inquiry and to help us give you the best service possible.

When you use our website, we may collect, store and use the following kinds of information:
Information relating to the service and products you are interested in; information regarding your service requirements, location details for delivery and other details to carry out our service and to provide you with your products and services requested.

Why we collect your data:

Contractual Purposes
When you ask us to carry out a service for you, we usually need to use information about you to provide you with that service and to advise you in the best possible way:

To contact you to confirm delivery locations and product requirements
To notify you about changes to our terms and conditions
To process payments and send you the receipts required
To carry out the service and to provide you with all the needed documents
To provide you with the benefits, products and services that you have requested from us

Legitimate Interests:
We rely on legitimate interests for the following purposes:

Recording communications, concerns or complaints and seeking feedback form you about our services
Holding all contact information for the duration of our services
Keeping a record of requirements and any changes
Monitoring completion levels on your project

2. How we use your personal information

We collect your information so we can fulfill and answer your enquiry. This may include sending you an email or giving you a call if you have supplied us with your phone number.

Therefore, any personal details you provide us with, will only be used to contact you in relation to our services which you have requested and to satisfy the purpose for which it was collected. We will also use the statistical information collected through cookies to improve the content of our website and analyse what pages people visit.

3. Disclosure of your personal information and where we send it

Chain Care Lifting Services Ltd will not share your information for marketing purposes to companies and we will not sell or disclose your information to third parties for use in mailing lists or databases.

We use your personal information internally, and we will only share it with third parties who need to know as it is part of working with us in our normal business activities.

We do not share your personal information with other third parties except under these conditions. If there is anything out of the ordinary, we will never share your information unless we have your full permission and consent.

Also, please be advised that we do not reveal identifiable information about individuals to our advertisers, but we may, on occasion, send a third party aggregate statistical information about our visitors for analysis. Please be aware that you cannot be identified by this information.

Where we send your data:

Chain Care Lifting Service Ltd does not transfer your data outside of the European Union. Our web hosting service is based in the UK, therefore any data collected from our website is kept secure in the UK.

We also use UK based service providers – we have a chosen few service providers and suppliers, which are all familiar with our privacy policy and business practices. Please note, that we are not responsible or liable for any breaches by any other company other than Chain Care Lifting Services Ltd.

4. How long we retain your data

Chain Care Lifting Services Ltd stores your data until we no longer have a legitimate use for it. We cannot put a specific time frame on this as every person contacting us will have different needs, requirements and scale of project.

We keep your customer purchase data until we no longer have a contractual or legitimate use for it – you can request for your data to be removed and deleted from our systems and for us to destroy any physical personal information we have for you.

5. What rights you have over your data

You have the right to access the personal information we hold about you at any time. You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date personal information we hold about you. Please note, that any demand for access may be subject to a fee of £10 which covers out costs in providing you with the information requested.

Please also note, that before we are able to provide you with, or to correct any personal information we hold about you, we may ask you to identify and to provide other details to fulfill your request. We will only use this information to confirm your identity.

If you believe that our processing of your personal information is not complying to the applicable data laws, please contact our Data Controller on: or at the address: 3A Hill Road, Ballinaskeagh, Banbridge, Co. Down, BT32 5EH, Northern Ireland.

6. How we protect and store your data

Chain Care Lifting Services Ltd complies with the standard procedures and requirements as laid down by applicable law to ensure that your personal information is kept secure. We use the latest in Secure Server Technology (SSL and HTTPS Encryptions) to ensure that all of your personal information is protected to the highest standards.

We will store your personal information until we no longer have a legitimate use for it. We do not keep any payment details on file, online or digitally. Please note, that the transmission of information via the internet is not completely secure, and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk.

Chain Care Lifting Services Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have to put in place suitable physical electronic and managerial procedures to safeguard and secure the information we collect online.

If you require more information about how your personal data is stored, please contact our Data Controller using the contact details stated in the last section of this Privacy Policy.

7. Changes to our Privacy Policy

From time-to-time, we may update our policies by posting a new version on our website, please check back to this page regularly to be aware of any updates.

8. How to contact us

Please do not hesitate to contact us if you have any questions about our privacy policy or any personal information we may hold about you:

Email us on:
Write to us: Chain Care Lifting Services Ltd, 3A Hill Road, Ballinaskeagh, Banbridge, Co. Down, BT32 5EH, Northern Ireland

While we hope to be able to resolve any concerns you have about the way that we are processing your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been processed in a way that does not comply with the GDPR or have any wider concerns about our compliance with data protection law. You can do so by calling the ICO helpline on 0303 123 1113 or via their website.

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements